Frequently Asked Questions

How much does delivery cost if I order online?

    Delivery anywhere within New Zealand will cost $8.

How long will it take for my order to arrive?

     Delivery will take 2-3 working days.

What methods can I pay by?

     If you are purchasing online you can pay by Debit card, Credit card, Paypal or using Laybuy.

How do I use Laybuy?

Online: To use Laybuy online simply register using the link below, then select laybuy at the checkout.

In-store: To use Laybuy in store, register with Laybuy using the link below, then request to pay with Laybuy and the store staff will process the payment in a few simple steps.

Sign up with Laybuy

Where is the Sasha Boutique Store?

     We are located in Ellerslie Village at 114 Main Highway, opposite Anytime Fitness Studios and the Post Office.

How can I contact Sasha Boutique regarding my order?

 For inquiries you can call us on 09 579 3535 or email us at sashaboutique@gmail.com

How long do I have to return items?

Our returns policy gives you 14 days to return goods, providing they have all their tags and have not been worn or damaged. We do not accept returns on products purchased during sale or promotion. For further details on our returns and exchanged policy please follow the link below;

Sasha Boutique Exchanges and Returns Policy

How do I return an Item?

If you wish to return an item you are welcome to providing they have all their tags and have not been worn or damaged. You can return items in person, or courier back to store, please remember to include your contact details. Return couriers are at the customers expense.

For further details on our returns and exchanged policy please follow the link below;

Sasha Boutique Exchanges and Returns Policy

What if I want to exchange an item?

If you would like to exchange a product you are welcome to do so, providing items have all their tags and have not been worn or damaged. If you would like the new item to be couriered out to you then you will need to pay the $8 re-delivery fee.

For further details on our returns and exchanged policy please follow the link below;

Sasha Boutique Exchanges and Returns Policy